Last Updated: 19 August 2026
Nkokheli Creatives respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect personal information when you visit or interact with our website.
This policy is intended to comply with applicable South African privacy legislation, including the Protection of Personal Information Act 4 of 2013 (POPIA).
1. Information We Collect
Depending on how you interact with our website, we may collect information such as:
- Name and surname
- Email address
- Telephone or mobile number
- Company or organisation name
- Information provided through contact or enquiry forms
- Information contained in messages or correspondence sent to us
- Website usage and technical information
- IP address
- Browser type and device information
- Information collected through cookies and similar technologies
We only collect information that is reasonably necessary for legitimate business or operational purposes.
2. How We Collect Information
We may collect personal information when you:
- Complete a contact or enquiry form.
- Request information about our services.
- Communicate with us by email, telephone or other channels.
- Subscribe to communications or marketing material.
- Browse or interact with our website.
- Engage with us as a client, supplier or business partner.
3. How We Use Your Information
We may use your personal information to:
- Respond to enquiries and requests.
- Provide information about our services.
- Communicate with you regarding projects or services.
- Prepare quotations, proposals or other business documentation.
- Provide and manage services requested by you.
- Improve our website, services and customer experience.
- Send relevant marketing communications where permitted by law.
- Maintain business, administrative and financial records.
- Protect our website and systems against fraud, abuse or security threats.
- Comply with legal and regulatory obligations.
4. Marketing Communications
Where permitted by applicable law, we may use your contact information to communicate with you about our services, news, offers or other relevant information.
You may request that we stop sending you marketing communications at any time by contacting us or using an available unsubscribe option.
5. Cookies
Our website may use cookies and similar technologies to improve functionality, analyse website traffic and understand how visitors interact with our website.
Cookies may be used for purposes such as:
- Remembering preferences.
- Improving website functionality.
- Understanding website usage.
- Website analytics.
- Supporting marketing and advertising activities where applicable.
You may adjust your browser settings to refuse or delete cookies. However, doing so may affect certain website functionality.
6. Sharing Personal Information
Nkokheli Creatives does not sell your personal information.
We may share personal information with trusted third-party service providers where reasonably necessary to operate our business or provide services to you. These may include website hosting providers, software providers, email platforms, analytics providers, payment providers or professional advisers.
Where personal information is shared, we take reasonable steps to ensure that appropriate confidentiality and security measures are in place.
We may also disclose personal information where required or permitted by law.
7. Third-Party Services
Our website may use third-party services such as analytics, social media platforms, embedded content, forms or other online services.
These third parties may process information in accordance with their own privacy policies. Nkokheli Creatives is not responsible for the privacy practices of third-party websites or services.
8. Security of Personal Information
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, disclosure, alteration or destruction.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
9. Retention of Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to fulfil our contractual or business obligations, or where retention is required by applicable law.
When personal information is no longer required, reasonable steps will be taken to securely delete or dispose of it.
10. Your Rights
Subject to applicable law, you may have the right to:
- Request access to personal information we hold about you.
- Request correction or updating of inaccurate information.
- Request deletion of personal information where legally permissible.
- Object to certain forms of processing.
- Withdraw consent where processing is based on consent.
- Request information regarding how your personal information is being processed.
Requests relating to personal information may be submitted using our contact details provided on this website.
11. Children’s Information
Our website is not intended to knowingly collect personal information from children without appropriate consent or legal authorisation.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take reasonable steps to address the matter.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legislation or business practices.
The updated version will be published on this page with a revised “Last Updated” date.
13. Contact Us
If you have questions about this Privacy Policy or how Nkokheli Creatives handles personal information, please contact us through the contact details provided on our website.
Nkokheli Creatives
South Africa
Privacy-related enquiries: Please use the contact information provided on our website.